Customer Support Representative
ALPINE CHOCOLAT HAUS
Full-Time Job

Job Description

Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company.

Call Center Representative Responsibilities:

    Provide superior customer service within a fast-paced environment
    Answer phone calls, reply to emails, and resolve customer issues
    Manage the needs of customers independently
    Update account information in a comprehensive database
    Maintain quotas, goals, and metrics
    Notate and determine issues with customers and their inquiries accurately

Call Center Representative Requirements:

    One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment
    Ability to work well independently and also contribute to the overall success of the team
    Excellent oral and written communication skills
    Superior interpersonal skills and strong attention to detail
    Ability to multi-task effectively and flexible to adapt to change

If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

Details

Experience (Min) : 2.0 Years
Job Type : Remote

Skills

Answer Phone
Comprehensive
Customer Service
Database
Determine
Fast-Paced Environment
Flexible
Motivated
Sales
Work Well Independently
Communication
Call Monitoring
Call Center Workforce Optimization
Avaya Call Management System
Business Process Outsourcing
Call Handling
Call Accounting System
HipChat
Call Recording
Call Analytics
Call Quality Monitoring
Call Logging
Voice Process
Unified Agent Desktop
Voicemail System
Call Management
Support Services
Hotel Reservation Management
Goal OrientationE